Lead Product Designer

Designing digital products around people.

Combining product strategy, UX and digital accessibility to create useful, inclusive digital products and services in international and public-sector environments.

Areas of expertise

  • Product design

    Designing digital products and services by turning user needs, business requirements and technical constraints into clear flows, interactions and experiences.

  • Product strategy

    Helping define product vision, priorities and direction, connecting research, stakeholder needs and business goals to support better product decisions.

  • UX strategy

    Supporting teams in building stronger UX practices through methodologies, processes and ways of working that can be applied consistently across products.

  • Digital accessibility

    Helping organisations improve their accessibility maturity, build internal capability and design products that work for everybody.

  • User research & validation

    Planning research, usability testing and validation activities to understand behaviours, identify friction and bring evidence into product decisions.

  • Facilitation & capability building

    Facilitating workshops and collaborative sessions, advising multidisciplinary teams and helping embed stronger product, UX and accessibility practices.

Selected projects

A selection of recent projects I’ve worked on.

  1. Europass

    European Commission · Lead Product Designer

    Defining the product vision and strategy for Europass’s private area, while leading the design of new and evolving services around users’ career, learning and skills needs.

    Visit Europass

  2. Once-Only Technical System

    European Commission · Product Designer

    The Once-Only Technical System enables public authorities across Europe to securely exchange official data at the request of citizens and businesses. I designed the administration application for its Common Services, from user flows and interaction design to prototyping and validation.

    Visit OOTS

  3. Redeia digital ecosystem

    Redeia / Red Eléctrica · Visual & Product Designer

    UX and visual design across Redeia’s digital ecosystem, including Red Eléctrica, Elewit and its sustainability platforms.

    Visit Redeia

Beyond the screen

International events, workshops and stakeholder sessions

Design work that happens in a room, not only on a screen — across European institutions and the teams delivering for them.

Carlos de Ramón presenting the future product vision for Europass at an international event in Brussels.

Europass - Brussels, 2026

Presenting the product vision for the future of Europass.

Participants attending the Once-Only Technical System Go-Live Accelerator event in Brussels, with the Common Services administration interface being presented on screen.

OOTS Go-Live Accelerator - Brussels, 2023

Supporting Member State teams as the Once-Only Technical System moved from testing towards its operational phase.

About the event
Presentation at an international Europass workshop in Skopje discussing findings from user testing activities across more than 30 countries.

User testing - Skopje, 2024

Sharing insights from user testing activities carried out across more than 30 countries.

Contact

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